SHIPPING & RETURNS
Shipping Policy
At Stimlove, we want you to receive your orders quickly and safely. All orders placed on our website are delivered within 3-5 business days, including PAID orders. From the moment we receive your order, our team starts processing it to ensure it arrives promptly and in perfect condition.
We use trusted express couriers like DPD and FedEx to deliver your orders. Once your order is shipped, you’ll get a confirmation email with tracking details so you can follow its journey to your doorstep.
Return & Exchange Policy
Your satisfaction is important to us! If you need to return a product, it can be sent back by the customer, as long as it’s in its original packaging, exactly as it was shipped.
Please note, we may not accept returns if the product is opened, used, or not in its original packaging. Customers are responsible for the return shipping cost. Once we receive and inspect the returned item, we’ll process your refund or exchange as quickly as possible.